Frequently Asked Questions
FAQ
Everything you need to know about our printable escape room games.
What's a Printable Escape Room Kit?
These games are perfect mix of board game and escape room, that can be played anywhere and everywhere! All you have to do is print the game file and make a quick set up. The kids will work cooperatively to solve the puzzles and accomplish task in limited amount of time.I made a purchase but didn't receive anything in my email!
Your games do not come by email: they are in your account library and on the confirmation page right after checkout. By email you get your receipt, not the game files. If it has not arrived, check your spam folder first. If you think you mistyped your address, contact us at hello@escaperoomgeeks.com and we will fix your order.How many times can I print the game?
As many times you want! Even after years from now, you can print the game and it will still look brand new.Printing copyrights?
No problems at all! You can print it at a copy store with your purchase receipt. We can provide a copyright release form upon request.Where can I download my game?
Two places: the confirmation page right after checkout, where the download buttons work for 48 hours, and your account library, where every game you have ever bought stays for good. Sign in with the email you ordered with.How can I get a refund?
We are pretty confident you are going to love our games, but in case you are not fully satisfied, you can ask for a 100% refund within 30 days of purchase, no questions asked.Can I share the game with my friends/family?
Of course, you can share the game with your closest friends and family. As long as you don't share it with everyone you know or sell it for money we don't have problems with it.Can I resell the game?
You cannot resell, upload to file-sharing platforms, or edit and claim as your own. Contact us for commercial licensing.Can this be given as a gift to someone?
Sure, go ahead, make a surprise for someone else! It can be a great gift.Has anybody tried it?
Yes! We have numerous positive customer reviews. Check our reviews page for testimonials.Can I charge my customers for the escape room experience?
A game license is required for commercial use, school-wide implementations, or patron activities. A teacher may print one copy per group for use within a single class.
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